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Books Queuing Modem Issue?

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Books Queuing Modem Issue?

Непрочитанное сообщение spadekevin » 18 июл 2018, 14:11


Recently the Paperwhite had a software update and now will not download books – they just queue. No problem with the Kindle Touch. I contacted Amazon, they were very helpful and sent me a refurbished Paperwhite at no cost despite the original being three years out of warranty! However I have the same problem with the replacement. I subsequently tried to download books at an internet café. All worked fine. So it appears the new software update to the Paperwhites has caused an issue with my 3G Modem. The old Kindle Touch works fine at home. We have no landline and rely on wireless at home using Orange/Masmovil for our internet with a TP Link TL MR3420 3G/3.75G Wireless N Router. I can download books to the desktop PC and transfer them to the Paperwhite using a USB cable. However, I would be interested to know if I am correct in assuming there is a conflict with my router and the new software on the Paperwhites and if the router can be reconfigured to get around the problem.

Please help.

I didn't find the right solution from the Internet.

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